Support
Need help, found a bug, or have a suggestion? We'd love to hear from you.
Email us at support@technicgames.com and we'll get back to you within a few business days. Please include your device and OS version so we can help faster.
Fruit Sort N Merge
- Is Fruit Sort N Merge free?
- Yes. The game is free to play and supported by ads, with optional in-app purchases such as “Remove Ads” and coin/booster bundles.
- Does it work offline?
- Yes — you can play offline. Ads and in-app purchases need an internet connection.
- How do I remove ads?
- Buy “Remove Ads” from the in-game shop. It’s a one-time purchase tied to your Apple or Google account.
- I bought something but it’s missing — how do I restore it?
- Use Restore Purchases in the game’s settings. Purchases are tied to the Apple or Google account you bought them with, so signing in with that account and restoring will bring back items like “Remove Ads”.
- Is my progress saved?
- Progress is stored locally on your device. The game doesn’t require an account, so uninstalling the app or switching devices may not carry your progress over.
- How do I change my ad or privacy choices?
- In the EEA, UK, and Switzerland you can update consent from the game’s privacy/consent option. On iOS you can allow or deny tracking when prompted (App Tracking Transparency), and you can reset your advertising ID in your device settings. See our Privacy Policy for details.
Pushlings
- Is Pushlings free?
- Yes. Pushlings is free to play and supported by short ad breaks between some levels, starting after the first 12. Optional purchases are No Ads, the Supporter Pack, hint packs, two characters and the Advanced pack.
- Does it work offline?
- Yes. Every puzzle plays offline. Ads, videos for free hints and purchases need an internet connection.
- How do I remove ads?
- Open the Shop from the cart button at the top of the menu and buy No Ads, or the Supporter Pack, which includes it. It’s a one-time purchase tied to your Apple or Google account. Videos for free hints stay available if you want them.
- I bought something but it’s missing — how do I restore it?
- Use Restore purchases at the bottom of the Shop or in Settings, signed in with the Apple or Google account you bought it with.
- I’m stuck on a level. What can I do?
- Undo any move, or hold Restart to start the level again. A hint shows the best next move: you start with 3, can watch a short video for another (up to 5 a day), or buy hint packs in the Shop.
- I missed a day of the daily puzzle. Is my streak gone?
- If your streak was 3 days or more and you missed exactly one day, the menu offers to keep it going in return for a short video.
- Is my progress saved?
- Yes, on your phone, and also in iCloud on iPhone or in Google Play Games on Android when you’re signed in, so reinstalling or moving to a new phone brings it back. Progress doesn’t move between iPhone and Android. Settings › Reset progress keeps your purchases.
- How do I change reminders or privacy choices?
- Settings › Reminders turns the daily puzzle and come-back reminders on or off; you’ll get at most one a day, never at night. Settings › Privacy has Share gameplay stats and, where required, Privacy choices for ads. On iPhone you can change tracking in iOS Settings › Privacy & Security › Tracking. See the Pushlings Privacy Policy.